About Us
The tour company for Hawke’s Bay seniors
Our tour company operates an exclusive travel club for Hawke’s Bay seniors travelling as a group, with their significant other, friends or travelling alone.
We take our small, guided tours to explore New Zealand’s beautiful destinations, to live concerts and shows, local day trips and bucket list destination escapes.
Why tour with us?
From the moment you book, we take care of everything.
There’s no need for you to organise accommodation, the itinerary, meals or travel.
Simply pack your bag, and we will take care of all the other details. All our tours are guided, so you’ll always have someone to help you along the way. Every tour includes free pickup and dropoff at your front door (conditions do apply), and we only use trusted accommodation providers.
Make lifelong friends
Perfect for senior couples and people travelling alone.
One of the key features of Tour Club is the groups that come on each journey. You’re travelling with like-minded people. Many of our members have told us they have made lifelong friends from tours, so they’re ideal for seniors travelling alone because you’re never alone with friends.
There’s no easier and more enjoyable travel group than Tour Club.
Join the tour club
Join Hawke’s Bay’s favourite senior tour club
Membership is free. You’ll receive our six-monthly catalogue with upcoming trips and tours, and every tour includes free pickup and dropoff at your front door in Napier, Hastings and Havelock North.
Owners
Ken & Kerren Withington
Kerren & Ken have owned Bay Tours since 2012 and continue to build on company’s four decades of success.
Being self-employed for more than 35 years Kerren & Ken have always been driven by their passion for customer service and hospitality and it was inevitable that Bay Tours became the right direction for them.
Setting off as a small family business, they are proud to see the expansion of activities and destinations that Bay Tours has achieved under their care. The infectious enthusiasm and thirst for new destinations and experiences that still burns strongly in both Kerren and Ken has been at the core of this success.
Being central to the creation of lifelong memories, for Tour Club members, of wonderful tour experiences remains what Kerren and Ken find ultimately rewarding and it continues to drive and inspire them.
Your Tour Club Co-ordinators
Kaye & Kayley
Kaye and Kayley are jointly responsible for tour club enquiries and bookings.
Kaye is your point of contact for all matters to do with our Multi-Day/Overnight tours and travel insurance.
Kayley looks after the Day Tours and will always be your first point of call when phoning or visiting our office in Onekawa.
We’re Qualmark Gold
Your Tour Club Co-ordinators
At Senior Guided Tours, we believe great travel is about feeling relaxed, well looked after and free to simply enjoy the experience.
That’s why we’re incredibly proud to have achieved Qualmark Gold – the highest level of Qualmark’s Sustainable Tourism Business accreditation.
For our travellers, Qualmark Gold is an extra mark of confidence. It means our business has been independently assessed against Qualmark’s rigorous standards, including health and safety, customer experience, our people, sustainability and our contribution to the community.
It’s also recognition of the things that matter to us every day: thoughtfully planning tours for senior travellers, taking care of the details, providing friendly and personal service, and creating enjoyable experiences where you can relax, discover new places and make new friends along the way.
So when you choose Senior Guided Tours, you can travel knowing you’re in good hands. Our Qualmark Gold accreditation recognises us as a best-in-class New Zealand sustainable tourism business – and gives you even more reason to book your next adventure with confidence.
You pack your bag. We’ll take care of the rest.
Your questions answered
Frequently Asked Questions
Bay Tours uses comfortable fleet of vehicles suited to sightseeing and group travel. The vehicle used will depend on the tour and number of passengers. Passenger comfort is an important part of our tours. Our vehicles provide comfortable seating and allow you to relax and enjoy the scenery while travelling between destinations.
Our standard sightseeing vehicles do not generally have onboard toilets. Toilet stops are incorporated into longer journeys where appropriate.
Yes, in most circumstances. Please advise us when booking if you are travelling with a walking stick, walker or other mobility aid so we can confirm that the vehicle and itinerary are suitable.
Accessibility varies depending on the vehicle and tour. Please contact us before booking so we can discuss your requirements and confirm what arrangements can be made.
Tours generally operate in most weather conditions. New Zealand weather can be unpredictable, and itineraries may occasionally need to be adjusted for safety or passenger comfort.
If circumstances require a change to the planned itinerary, we may need to make reasonable adjustments to the tour. Our priority is to ensure you have a safe and enjoyable experience.